A security freeze, also known as a credit freeze, restricts access to your credit report, making it harder for identity thieves to open accounts in your name. You can place or lift a freeze for free at any time. Here's how:
How to Place a Security Freeze
You’ll need to contact each of the three major credit bureaus individually.
1. Equifax
- Online: Visit the Equifax Freeze Service.
- Phone: Call 1-800-349-9960.
- Mail: Send your request to: Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
2. Experian
- Online: Visit the Experian Freeze Center.
- Phone: Call 1-888-397-3742.
- Mail: Send your request to: Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
3. TransUnion
- Online: Visit the TransUnion Freeze Page.
- Phone: Call 1-888-909-8872.
- Mail: Send your request to: TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016-2000
What You’ll Need to Provide
- Personal Information: Full name, address, date of birth, Social Security number.
- Identity Verification: A copy of your government-issued ID and a utility bill, bank statement, or similar document to confirm your address.
- Freeze PIN or Password: When you set a freeze, the bureau may issue you a PIN or password. Keep it secure, as you'll need it to lift the freeze.
How to Lift or Temporarily Thaw a Security Freeze
You can temporarily lift a freeze when you need to apply for credit or authorize someone to check your credit report.
- Contact the Credit Bureau(s): Use the same contact methods (online, phone, or mail).
- Provide Your PIN/Password: This is required to authorize the freeze lift.
- Specify Timeframe or Specific Party: Indicate how long you want the freeze lifted or specify the party authorized to access your report.
- Processing Time: Most lifts are effective within an hour if done online or by phone. Mail requests may take a few days.